Frequently Asked Questions

We serve homeowners throughout Southern California, including San Diego County, Riverside County, and the greater Inland Empire region. Contact us to confirm availability for your specific location.

Simply fill out our contact form or email us at hello@palomarlandscape.com. We will schedule a free on-site consultation to discuss your goals, assess your property, and provide recommendations.

Yes. Our initial consultation and estimate are completely free with no obligation. We believe in earning your business through expertise and transparency, not pressure.

Yes. Palomar Landscape is fully licensed, bonded, and insured. We carry comprehensive liability insurance and workers' compensation coverage for your peace of mind.

Project timelines vary based on scope. A lawn renovation may take 1–2 weeks, while a complete landscape design and installation can take 3–6 weeks. We provide a detailed timeline in your project proposal.

Yes. We offer standalone landscape design packages for homeowners who prefer to handle installation themselves or work with their own contractors. Design packages include detailed plans, plant lists, and material specifications.

We offer a 30-day plant guarantee on all installations. If a plant fails due to installation error within 30 days, we will replace it at no charge. Plants that fail due to neglect or extreme weather are excluded.

Absolutely. Many of our projects involve renovating or enhancing existing landscapes rather than starting from scratch. We assess what can be preserved and what should be replaced for the best results.

Costs vary widely based on property size, scope, and materials. Our lawn care packages start at $149/month, landscape design and installation from $4,500, and complete outdoor living projects from $12,000. We provide detailed written estimates after consultation.

Yes. For projects over $5,000, we offer flexible payment plans. Typically, a deposit is required to schedule work, with progress payments at defined milestones and final payment upon completion.

We accept checks, major credit cards, and bank transfers. Payment details are outlined in your project contract.

During peak growing season (spring and summer), weekly mowing is recommended. In cooler months, bi-weekly service is usually sufficient. Our maintenance packages adjust frequency based on season and grass type.

Yes. We prioritize organic and eco-friendly fertilizers, weed control, and pest management products that are safe for children, pets, and the environment while delivering excellent results.

Monthly maintenance contracts can be cancelled with 30 days written notice. We want you to stay because you are satisfied, not because you are locked in.

We work with natural stone, concrete pavers, flagstone, brick, poured concrete, and composite decking. We help you select materials that complement your home's architecture and fit your budget.

Yes. We install and service smart irrigation controllers that adjust watering based on weather conditions, soil moisture, and plant needs. This can reduce water usage by up to 40% compared to traditional timers.

Some hardscaping projects require permits depending on your municipality and the scope of work. We handle permit research and applications as part of our project management service when required.